We're here to help!

Please note that this chat is only for technical assistance with the proctoring application during your exam.

For help with the course materials and challenge labs, please join us in the OffSec Community.
More information can be found here: OffSec Community Chat User Guide.

If your inquiry is related to purchasing or upgrading our courses or services, please contact orders @ offsec.com.
For PG Play/Practice, please visit our FAQ!

Exam Department

ONLY for students who are actively taking the exam.

-exam proctoring application (camera difficulties or connecting with your proctor).

Non-Exam Department (Temporary)

Due to some learners encountering issues when submitting support requests on our Discord server, we will be accepting non-exam, technical-related questions here temporarily.

For those experiencing issues in the labs—such as VPN connectivity problems or other lab-related concerns—please feel free to reach out for assistance.

If your inquiry is related to non-technical exam-related questions (exam restrictions, exam rules, exam results, report submission) please ask your proctor or contact challenges @ offsec.com.