New exam retakes are valid for 120 days from the purchase date. Should a learner purchase an exam retake while still being in their cooling off period, the exam retake will be valid for 120 days from the cooling off end date.
Below you can find the cooling off period details for all our products:
OffSec Course & Cert Exam Bundle:
Learners who purchased the exam via an OffSec Course & Cert Exam Bundle may schedule and reattempt an exam as follows:
- After the 1st failed exam, a learner may schedule an exam retake after 6 weeks from their previous exam date.
- After the 2nd failed exam, a learner may schedule an exam retake after 8 weeks from their previous exam date.
- After the 3rd failed exam onward, a learner may schedule an exam retake after 12 weeks from their previous exam date.
Learn Fundamentals:
Learners who are enrolled in the Learn Fundamentals subscription may schedule and reattempt an exam as follows:
- After the 1st failed exam, a learner may schedule an exam retake after 4 weeks from their previous exam date.
- After the 2nd failed exam, a learner may schedule an exam retake after 8 weeks from their previous exam date.
- After the 3rd failed exam onward, a learner may schedule an exam retake after 12 weeks from their previous exam date.
Learn One:
Learners who are enrolled in the Learn ONE subscription may schedule and reattempt an exam as follows:
- After the 1st failed exam, a learner may schedule an exam retake after 4 weeks from their previous exam date.
- After the 2nd failed exam, a learner may schedule an exam retake after 8 weeks from their previous exam date.
- After the 3rd failed exam onward, a learner may schedule an exam retake after 12 weeks from their previous exam date.
Learn Unlimited:
Learners who are using the Learn UNLIMITED subscription may schedule and reattempt an exam as follows:
- After the 1st failed exam, a learner may schedule an exam retake after 2 weeks from their previous exam date.
- After the 2nd failed exam onward, a learner may schedule an exam retake after 4 weeks from their previous exam date.
Assessments:
Assessments for our Fundamental Learning Paths, which are included in our Learn Subscriptions, will have a one (1) week cooling off period for each assessment attempt.
For more information, please visit our Assessments FAQ page.