New exam retakes are valid for 120 days from the purchase date. Should a learner purchase an exam retake while still being in their cooling off period, the exam retake will be valid for 120 days from the cooling off end date.
IMPORTANT: The cooling-off period is based on the total number of times a learner has failed a specific exam (i.e., OSEP), not on the product purchased.
For example, if a learner has previously failed an OSEP exam twice and then purchases a new Learn One subscription for PEN-300, failing the OSEP exam again would count as their third attempt. This means the cooling-off period applied will follow the “After the 3rd failed exam onward” guidelines.
Each failed attempt adds to the total count, regardless of any new subscriptions or products purchased.
NOTE: Canceled exams do not have a cooling period. The cooling off period is only for "Failed" exam attempts.
Effective November 1st, all newly purchased exams will have the following cooling off periods:
- After the 1st failed exam, a learner may schedule an exam retake after 4 weeks from their previous exam date.
- After the 2nd failed exam, a learner may schedule an exam retake after 8 weeks from their previous exam date.
- After the 3rd failed exam onward, a learner may schedule an exam retake after 12 weeks from their previous exam date.
Exams purchased before November 1st, will maintain the classic cooling off period until March 1st, 2025.
Assessments:
Assessments for our Fundamental Learning Paths, which are included in our Learn Subscriptions, will have a one (1) week cooling off period for each assessment attempt.
For more information, please visit our Assessments FAQ page.
For additional information about exam retakes, kindly refer to the OffSec Certification Exam FAQ.
Classic cooling off period
Available until March 31st, 2025 to anyone who purchased the exam attempt before November 1st, 2024.
OffSec Course & Cert Exam Bundle:
Learners who purchased the exam via an OffSec Course & Cert Exam Bundle may schedule and reattempt an exam as follows:
- After the 1st failed exam, a learner may schedule an exam retake after 6 weeks from their previous exam date.
- After the 2nd failed exam, a learner may schedule an exam retake after 8 weeks from their previous exam date.
- After the 3rd failed exam onward, a learner may schedule an exam retake after 12 weeks from their previous exam date.
Learn Unlimited:
Learners who are using the Learn UNLIMITED subscription may schedule and reattempt an exam as follows:
- After the 1st failed exam, a learner may schedule an exam retake after 2 weeks from their previous exam date.
- After the 2nd failed exam onward, a learner may schedule an exam retake after 4 weeks from their previous exam date.