OffSec Community Chat User Guide

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The OffSec Discord server is an environment where OffSec learners, staff, and members of the Info-sec community can connect, communicate, and collaborate with one another. The main purpose of this server is to foster a sense of community between our staff, learners, and fellow infosec professionals.

Read this guide to learn how to join our Discord server, gain access to private channels and use the Discord bot. Before reading this guide, we recommend you first get familiar with the OffSec Community FAQ.

How can I join the Offsec Community in Discord?

Any learners, regardless if you are only using PG Play machines or are actively engaged in going through more advanced content like PEN-200, are able to access the OffSec Discord server. Depending on the content you are using inside the OffSec Learning Library, you may have access to private course channels.

For new learners

To join our Discord channel, go to your OffSec Learning Library platform account and follow the steps below: 

  1. On the left side panel, click on "Discord". 
  2. Follow the instructions provided by Discord to register a new account or, if you have used Discord before, login to your existing account.

You now have successfully joined the server and have access to all the public channels!

To join any private course channels:

  1. Go back to the OffSec Learning platform and click on "Discord".
  2. Select step 2 (Link Discord to OffSec account) and you will automatically have access to the channels included in your products.

If you are experiencing any issues to access private course channels, please reach out to help@offsec.com

I enrolled in a new course, how do I get access to the course specific channel?

You should get access to the private channels related to the new course automatically. If you are missing access to the new private course channels, please clear your cache and cookies and request access by going through the steps described in the “join any private course channels” section above.

I just pass my exam, how do I get my course certification role?

To get your course-certified role, access the #role-requests channel on Discord.

1. Click the "Verify Certification" button.


2. Submit your OSID and the Registered Email for your OffSec Learning Library platform account.

You will receive a verification of your request. Note that the roles may take up to 24 hours to be assigned, and you will need to do this each time you pass an exam. If more than 24 hours have passed, from the moment you requested the role, please reach out to help@offsec.com

Can I still retain access to the private channels even if my purchased product has expired?

Yes! You will maintain your access to the Discord course channels even after your access to the labs in the OffSec Learning platform has expired.

Can I still retain access to my current private channels if I purchase another course/subscription?

The previous roles added will not be removed if and when you make a new purchase. The new role is granted and existing ones aren’t removed.

How do I use OffSec’s Discord Technical Support Bot?

You need to log in to Discord server and navigate to the #support channel. Once in, you will be presented with a few categories, which are as follows:

  • VPN Support: This category is for assistance with VPN connectivity issues, such as being unable to connect to the VPN or a slow VPN connection.
  • Machine Related: This category is for assistance with connectivity to specific machines. This is NOT for hints or assistance with the Proving Grounds or course machines.
  • Portal: This category is for assistance with issues relating to the Offsec Learning Library Portal, such as the inability to start lab machines or load a web page.

OffSec Ninja & OffSec Support Bot Commands

Below you can find a list of bot commands available to you and a description of their functionality.

Bot Command Function
/help Displays this menu
/members Displays the total number of users on the server
/stats Displays stats for each learner role and certified users
/joined Displays when you joined the server.
/support Global command. Provides official OffSec support channels.
/tryharder Global command. Try Harder
/oscpexam Spits out the URL to OSCP Exam guide. Global command - works anywhere in server.
/osweexam Spits out the URL to OSWE Exam guide. Global command - works anywhere in server.
/osceexam Spits out the URL to OSCE Exam guide. Global command - works anywhere in server.
/oswpexam Spits out the URL to OSWP Exam guide. Global command - works anywhere in server.
/osepexam Spits out the URL to OSEP Exam guide. Global command - works anywhere in server.
/oseeexam Spits out the URL to OSEE Exam guide. Global command - works anywhere in server.

OffSec Hints Bot Commands

It is now possible to receive hints for certain PEN-200 module labs and SOC-200 challenges through our new Discord bot, OffSec Hints.

We will continue to assess, add more functionality, and improve the bot. To prevent abuse of the bot, each learner is allowed one (1) hint every 30 mins.

Below you can find the bot commands available to you and a description of their functionality.

NOTE: If you are unable to see the below commands on the related channel, ensure that you have enabled two-factor authentication in your Discord account

Bot Command Function
/pen-200-hints

Displays hint to PEN-200 module labs.

The command can only be executed in the #pen-200-module-labs course private channel.
/soc-200-hints

Displays hint to SOC-200 challenge labs.

The command can only be executed in the #soc-200-challenge-labs course private channel.

Can I unlink my Discord account from my OffSec Learning Library? 

To unlink your Discord account from your OffSec account, please submit a request so we can delete the old record. This will allow you to add a new Discord account if needed, or leave your Discord account disconnected from the OffSec Learning Platform.

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