While the courses are self-paced and self-directed that do not have any official support, we do invite you to join our Offsec Community Chat Platform where you can connect, collaborate, and chat with your fellow learners, the Offsec staff, and infosec professionals as you go through the course. For more information, please visit: OffSec Community Chat User Guide
In addition, we also have our OffSec forums, where you might find help if needed: OffSec Forums
If you have not received your Forum Credentials or forgot your credentials, you can reach out to our Help Department at: help@offensive-security.com for assistance.
Make sure to include your OSID when reaching out so they can better assist you.
If you experience any technical problems connecting to, or working with the labs, please contact our Support Team via Discord in the #support channel or email our Help Department at: help@offensive-security.com. (Note: This email is for technical support and not for assistance with module labs.)
How to join the OffSec Discord server
If you already have a Proving Grounds account, you can follow the instructions described here to join our Discord community.
To join our Discord server without a PG account, click on one of the two invitation links presented below:
Create a Discord account and join our server - you can use this option if you are new to Discord and never created an account with them in the past. Once you access the link and complete the registration steps, you will automatically join our server.
Join our server with your existing Discord account - this option is recommended for users already registered with Discord. Once you access the link and log in with your Discord account, you will automatically join our server.
How to join OffSec Course channels
Any learners, regardless if you are only using PG Play machines or are actively engaged in going through more advanced content like PEN-200, are able to access the OffSec Discord server. Depending on the content you are using inside the OffSec Learning Library, you may have access to private course channels.
For new learners
To join our Discord channel, go to your OffSec Learning Library platform account and follow the steps below:
- Click on your username and select "Connect to Discord"
- Click "Join us on Discord" to join our official server
- Follow the instructions provided by Discord to register a new account or, if you have used Discord before, log in to your existing account.
You now have successfully joined the server and have access to all the public channels!
To join any private course channels:
- Go back to the OffSec Learning platform
- Click on your username and select "Discord"
- Select step 2 (Link Discord to OffSec account) and you will automatically have access to the channels included in your products.
Note, receiving access to the OffSec course private channels can take some time. If more than 24 hours have passed, from the moment you've requested access, please reach out to help@offsec.com