Overview

What is Live Training Management for Partners?

Live Training is a class management experience in the OffSec Platform that helps Partners organize and manage Partner-led OffSec training classes.

Partners can use Live Training to create classes, add learners, manage attendance, view learner progress, and support certificate availability for eligible learners.

Who is Live Training for?

Live Training is intended for Partners who deliver OffSec training to learners through their Partner account.

Where do Partners manage Live Training classes?

Partners manage Live Training classes in the Platform Admin Console.

Go through these steps:

1. Login to your Partner account.
2. Navigate to the Admin Console.
3. Select Live Training

What can Partners do in Live Training?

Partners can use Live Training to:

• Create and manage Partner-led classes
• Add learners to a class roster
• Add instructors from the available instructor list
• Track attendance
• View class progress reporting
• Download class report data
• Review certificate status after a class is completed

Creating a Class

How do I create a Partner-led class?

To create a class, follow these steps:

• Log into your OffSec Partner account
• Navigate to the Admin Console in the left hand navigation.
• Select Live Training
• Click ‘Create Class’

You will be asked to provide the class details, including the class name, course, dates, delivery format, location if applicable, instructors, and learner instructions.

What information should I include when creating a class?

Include clear, learner-ready information, such as:

• A recognizable class name
• The course being delivered
• Start and end dates
• Delivery format
• Location or remote access details, if applicable
• Any instructions learners need before class begins

What should I enter in the class instructions?

Use the instructions field for information learners need to know before attending class.

This may include:

• How to join the class
• What to prepare before the first day
• Location or access details
• Schedule expectations
• Any Partner-specific instructions

The instructions are shared with learners, so they should be written clearly and be ready for external use.

Can I set a class capacity?

Yes. You can set a class capacity to help manage class size.

If the number of learners goes above the capacity, the system may show a warning, but it will not prevent you from continuing.

Can I edit a class after creating it?

Yes, but available edits depend on the class status.

Before the class starts, you can make updates to class details and manage the learner roster. Once the class is in progress or completed, some changes may no longer be available.

Learners and Licenses

How do I add learners to a class?

Learners can be added from the class roster in Live Training.

The learner list is based on individuals associated with your Partner account.

Do learners need course access before they are added to a class?

Learners should have the appropriate course access for the class they are attending.

If a learner appears to be missing access, you may see a warning so you can review and assign the appropriate license if needed.

Does creating a class automatically assign licenses?

No. Creating a Live Training class does not automatically assign licenses.

Licenses should continue to be managed from the existing Licenses page.

Where do I assign or manage learner licenses?

You can assign, view, and manage learner licenses from the Licenses page.

From there, you can review available licenses, assign licenses to learners, and make any needed updates to existing learner license assignments.

Can I add a learner who already has a license?

Yes. A learner who already has access can still be added to a class when they appear in your available learner list.

Instructors

How do I add instructors to a class?

During class setup, you can add instructors by selecting them from the instructor list available to your Partner account.

Only instructors associated with your Partner account will appear in the list.

Are instructors notified when they are added to a class?

Yes. Instructors receive an email with class details after they are added to a class.

Learner Notifications

Are learners notified when they are added to a class?

Yes. Learners receive an email notification when they are added to a class roster.

The email lets them know they have been added to the class and may include any relevant next steps for accessing their learning experience.

What information is included in the learner email?

The learner email includes key class details, such as:

• Class name
• Course
• Dates
• Delivery format
• Location, if applicable
• Instructor information
• Instructions provided by the class organizer
• Certificate information, when applicable

Do learners need to accept the class email?

No. The class email is informational only and does not require the learner to accept an invitation.

Once the learner has been added to the class roster, no additional acceptance step is needed from the email.

Managing a Class

What class statuses will I see?

A class may appear as:

• Upcoming
  The class has been created and has not started yet.
• Live
  The class is currently in progress.
• Completed
  The class has ended.

Can I add or remove learners after a class starts?

Learners should be added or removed before the class begins whenever possible.

Limited roster changes may be available once a class starts. Once a class is completed, learner roster changes may no longer be available in the platform.

Can I resend the learner email?

Yes. If the class is still upcoming or in progress, you can resend the learner email from the class roster.

Attendance

How is attendance tracked?

Attendance is tracked by learner and class day.

For each class day, a learner can be marked as:

• Attended
• Not attended
• No class

Who can mark attendance?

Instructors and authorized Partner admins can mark attendance.

When can attendance be marked?

Attendance becomes available once the class is in progress.

Attendance can also be updated after the class ends if corrections are needed.

Why is attendance important?

Attendance is used to determine whether learners meet the attendance requirement for a certificate of attendance.

Reports

What reports are available for a class?

Partners can view learner progress reporting for the course associated with the class.

Can I download class report data?

Yes. Class report data can be downloaded as a CSV.

When can I view class reporting?

Class reporting is available once the class is in progress and remains available after the class is completed.

Certificates

Can learners earn a certificate of attendance?

Yes. Learners may earn a certificate of attendance after the class is completed if they meet the attendance requirement.

What is the attendance requirement?

Learners must attend at least 70% of applicable class days to be eligible for a certificate of attendance.

Days marked as No class do not count against the learner.

When does a certificate become available?

Certificates become available after the class is completed and the learner meets the attendance requirement.

Where do learners access their certificates?

Eligible learners can access their certificate from their Achievements page.

Can Partners review certificate status?

Yes. After a class is completed, Partners can review certificate status for learners from the class certificate area.

Can Partners download certificates for a completed class?

Yes. Once a class is completed, Partners can use the available download option for class certificates.

Support

Who should I contact for help with a class?

For help with class setup, learner roster changes, attendance updates, instructor questions, reporting, or certificates, contact your OffSec representative.

What information should I include when asking for help?

To help OffSec review your request quickly, include:

• Partner account name
• Class name
• Course
• Class dates
• Learner name or email, if applicable
• A clear description of the issue