General Frequently Asked Questions (FAQ)
Information on our products, registration, and purchases.
Core Products FAQs
General FAQs
- The Gauntlet: Arctic Howl - Terms & Conditions
- The Gauntlet: Arctic Howl FAQ
- Understanding Job Role Coverage
- How to Access and Understand Your Skills Coverage on OffSec
- UGC Machine Submission Guide
- The Gauntlet: Echo Response Prize Distribution Updates
Product Information
- OSAI Course & Certification Bundle Giveaway Terms & Conditions
- Sunsetting Learn Unlimited and Moving Forward with Learn Enterprise
- OffSec Recertification Exam FAQ
- Standalone OffSec Certification Exam FAQ
- Custom Path Management FAQ
- OffSec Versus Participants FAQ
Orders & Registration
- The Gauntlet: Echo Response - Terms & Conditions
- Avalara - Sales Tax Collection for Select U.S. States
- What to do if my account's status is in Failed SDN Check?
- Why can't I redeem my voucher code?
- How do I access my OffSec Learning Library account after being migrated?
- How do I register for OffSec’s training?
Course Payments
- Achieve Discount Program FAQ
- Aspire Discount Program FAQ
- How can I purchase a lab extension?
- Is an exam included in the lab extension fee?
- How can I receive an invoice for my order?
- Can I receive a refund for my purchase?