If your account status reads "Failed SDN Check" don't worry—there are steps you can take to resolve this issue quickly and get back to enjoying our services.
OffSec Will Reach Out to Guide You
OffSec will contact you to guide you through the steps necessary to set up your account. However, if you do not receive an email from OffSec within 24 hours, please follow these steps:
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Gather Required Documentation:
- Prepare a scanned copy of a valid government-issued ID (passport, driver's license, or national ID card).
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Contact the Orders Department and Submit Your ID:
- Inform them about your account status and you are ready to provide the necessary documentation.
- Ensure that the document is clear and readable to expedite the validation process.
Your cooperation ensures that your account setup is completed efficiently and securely. Should you have any questions or concerns during this process, our support team is always available to assist you.