My Access Page FAQ

The My Access page gives you one place to review the OffSec products, subscriptions, organization-provided access, certifications, and learning benefits connected to your account.

Depending on your access, you may see active products, upcoming access, expired products, used exam attempts, certification maintenance information, and links to included learning resources.

What is the My Access page?

The My Access page provides an overview of your OffSec access.

Depending on your account, it may include:

Purchased products and subscriptions
Products assigned through your organization
Free products
Annual Membership Program benefits
Annual Maintenance Fee information
Product start and expiration details
Included courses, labs, learning paths, and other benefits
Expired products and used exam attempts
A link to your Billing History

The information shown depends on the products and entitlements connected to your account.

Where can I find the My Access page?

To open the My Access page:

Log in to your OffSec account.
Select your username in the upper-right corner.
Open the dropdown menu.
Select My Access.

The My Access option is available to most users.

If your access is managed by an organization, the option may not appear in your Profile menu depending on your organization’s account settings.

What sections will I see?

The My Access page may contain two sections.

My Products

The My Products section shows products and access that are:

Currently active
Assigned to you by an organization
Always available
Scheduled to begin in the future

History

The History section shows products and access that are no longer active, including:

Expired products
Exam attempts that have already been used

A section will not appear if there are no items to display.

What information appears on each product card?

What appears on each product card depends on what you purchased or were given access to. A card may include:

The product name
The type of access
The purchase or access date, when applicable
The number of days remaining
The number of days until access begins
The number of days until automatic renewal
The number of exam attempts used out of the total included, when applicable
An Assigned to You badge for organization-provided access
An expandable list of included benefits

The details shown depend on the product and how it was provided to you.

What do the different access messages mean?

The message shown on a product card reflects its current status.

You may see messages such as:

N days remaining — Your access is active for a limited period.
Starts in N days — Your access has not started yet.
Auto renews in N days — Your subscription is active and scheduled to renew automatically.
Renewal cancelled · N days remaining — Your subscription will not renew automatically. Your access stays active until the end of the current period.
Always available — Your access does not expire.
Complimentary — The product was provided at no cost.
Expired N days ago — Your access is no longer active.
Organization License · N days remaining — The product was assigned through your organization.

The number of days shown is based on the access dates connected to your entitlement.

What products may appear under My Products?

The My Products section may include several types of access.

Active products

An active product with a limited access period may show the number of days remaining.

If the product has not started yet, it may show the number of days until access begins.

Auto-renewing subscriptions

An active subscription may show:

The purchase date
The number of days until automatic renewal

The Annual Membership Program is one example of an auto-renewing subscription.

Organization-assigned products

Products assigned through an organization may display:

An Assigned to You badge
Organization License
The number of days remaining

Examples may include Learn One, CyberCore, and other organization-provided products.

Learn Enterprise access

Learn Enterprise access is provided through an organization.

Depending on your entitlement, the included benefits may include:

Full library access, which opens the Library
Unlimited exam attempts, when included with your license

Unlimited exam attempts is shown as an entitlement and does not open another page.

Free access

Some products, such as OffSec Free Access, may display:

Always available

This means the access does not expire.

What is included with an Annual Membership Program subscription?

If you have an active Annual Membership Program subscription, you may see benefits such as:

Annual Maintenance Fees
CPE rotating content
Rotating labs
PG Practice
Other learning and certification benefits included with your membership

The exact benefits shown depend on your membership and account entitlements.

What is the Annual Maintenance Fees tile?

The Annual Maintenance Fees tile helps you review maintenance information for eligible certifications that expire.

It may show:

Certifications that require maintenance
Completed annual maintenance requirements
Outstanding maintenance requirements
Whether additional action may be needed

You may see this tile if Annual Maintenance Fee coverage is included with your membership or connected to your account separately.

Why do AMP and AMF show different benefits?

The Annual Membership Program and Annual Maintenance Fee support different needs.

The Annual Membership Program may include learning, practice, and certification benefits, such as:

Rotating learning content
Labs
PG Practice
Certification maintenance coverage

The Annual Maintenance Fee focuses on maintaining eligible certifications that expire.

Because these products serve different purposes, the benefits shown on the My Access page may differ.

Why does the Annual Maintenance Fees tile show more than one certification?

If you hold more than one eligible certification that expires, you may see a separate maintenance card for each certification.

Each card shows the maintenance status for that certification.

Expiring certifications that may appear after you earn them include:

OSCP+
OSAI+
OSTH
OSIR
OSCC-SEC
OSCC-SJD

Non-expiring certifications, including OSCP and OSAI, will not appear because they do not require maintenance.

What is the “What’s Included” section?

Select What’s Included on an active product card to view the benefits connected to that product.

Benefits may include:

Courses
Labs
Learning paths
Library access
Exam-related benefits
Certification maintenance benefits

When a benefit links to another part of the OffSec platform, selecting it opens the related course, lab, learning path, or Library page.

What appears in the History section?

The History section shows products and access that are no longer active.

This may include:

Expired products
Used exam attempts

Expired products may display:

An Expired badge
The number of days since expiration
A collapsed What Was Included section
Previous benefits shown for reference
A note explaining that the access is no longer active

Historical benefits are informational and do not represent current access.

Why does an exam attempt appear in History?

An exam attempt may move to History after it has been used.

A used exam attempt is no longer available to launch and remains visible as part of your previous access.

Why don’t I see one of my products?

A product may not appear if:

It is connected to a different OffSec account
It has not yet been assigned or processed
It is accessed from another part of the learning platform
It does not create a separate My Access entry

Confirm that you are signed in with the account used for the purchase or assignment.

If the product should be connected to your current account and is still missing, contact OffSec Support.

Can I renew, cancel, extend, or repurchase a product from My Access?

The My Access page is currently designed for reviewing your access and included benefits.

Product management options, such as renewing, canceling, extending, repurchasing, or reactivating access, are not available from this page.

To renew or cancel a subscription, go through the steps outlined here.

To make additional purchases, navigate to your Buy More page.