This is applicable for all students who took/are planning to take courses through one of Learning Partners.
This provides answers for the following:
- How can I check if my instructor is authorized by Offsec?
- What do I do if I find an unauthorized person offering to teach OffSec courses?
- As a student who took a course through one of your Learning Partners, how can I purchase an exam retake?
- As a student who took a course through one of your Learning Partners, how can I buy a lab extension?
- Can I pause my lab access?
How can I check if my instructor is authorized by Offsec?
To verify if someone is an authorized instructor with OffSec please email us at concierge@offensive-security.com. In your request, please be sure to include the instructor’s full name, the organization you are taking the training through and the course you are taking.
What do I do if I find an unauthorized person offering to teach OffSec courses?
Please submit a ticket and provide as much information as possible including any links to and screenshots of the conversation, offer, or correspondence. We will always pursue the most extreme penalty possible for anyone using our copyrighted course materials for any personal gain.
As a student who took a course through one of your Learning Partners, how can I purchase an exam retake?
Should you require an additional exam attempt, outside of the one(s) included in your original course plan, you can purchase additional retakes via the Buy More option available inside your Learning Library account. Note, you can only purchase an additional exam attempt should your previous exam attempts for that course have expired or been used up.
As a student who took a course through one of your Learning Partners, how can I buy a lab extension?
If you have taken the PEN-200 90 day Course & Cert Exam Bundle, you can purchase a 30 day lab extension via the Buy More option available inside your Learning Library account.
Students who took the PEN-200 course via a Learn One subscription, can use the Buy More option available inside their Learning Library account to renew their access for another year.
Can I pause my lab access?
No, once started, lab access can no not be paused for any reason. You can view additional details here.