This article explains how to reassign Learn Enterprise subscription licenses, including eligibility, the reassignment process, and important details about license access and duration.
- When can I reassign a Learn Enterprise subscription license?
- How can I reassign a Learn Enterprise license?
- What happens to the access of the current learner after reassignment?
- Does the access duration reset after reassignment?
- How often can I reassign a license?
- Can I (re)assign a Learn Enterprise license to a learner who already has access to another paid product in the OffSec Learning Library?
- Are other Learn subscriptions reassignable?
When can I reassign a Learn Enterprise subscription license?
Full admins and sub-admins can reassign a license while it is active (Pending or Accepted status) provided that your account has at least five (5) active Learn Enterprise subscription licenses.
How can I reassign a Learn Enterprise license?
To reassign a Learn Enterprise subscription license, use the 'Reassign license' functionality available on the corresponding invitation under your 'My Learners' section. Follow these steps:
- Go to “Admin Console” and select “Licenses” section
- Locate the invitation you want to reassign.
- Click on the license’s menu and select 'Reassign license’.
- Fill in the email address of the new learner you want the license to be reassigned to.
- Click 'Continue.'
What happens to the access of the current learner once the license has been reassigned?
Once the license is successfully reassigned, any content access coming from the Learn Enterprise subscription is removed.
Any progress the learner has made during the time the Learn Enterprise subscription was active on their account will be kept and will be available in the reports section.
Does the access duration reset after reassignment?
No. The duration of Learn Enterprise subscriptions is fixed. The new learner gets access only for the remaining time left on the subscription.
For example, if you reassign a license that will expire in three months until its expiration date, the new learner will have access to the Learn Enterprise content for the remaining three months.
How often can I reassign a license?
For accounts eligible for reassignment (with at least five active Learn Enterprise licenses), there is no limit to the number of times a Learn Enterprise subscription license can be reassigned.
Can I (re)assign a Learn Enterprise license to a learner who already has access to another paid product in the OffSec Learning Library?
Yes. If you reassign a Learn Enterprise subscription license to a learner who has active access to any product, they will keep those products until they expire.
For instance, if the learner currently has 6 months left on their Learn One subscription, reassigning the Learn Enterprise license to them won't affect their Learn One subscription.
Even if you reassign the Learn Enterprise license to someone else three months later, the learner will still have access to their Learn One subscription for the remainder of their subscription period.
Are other Learn subscriptions reassignable?
No. Only Learn Enterprise subscription licenses are designed to be reassignable by admins, and this reassignment capability is available to accounts with at least five active Learn Enterprise subscription licenses. Other subscription licenses may be reassigned only if a valid reason is identified and the eligibility criteria are met.
For additional information and instructions about reassigning Learn Fundamentals, Learn One or Learn Unlimited, please visit this article.