Re-assigning a seat license is a great way to get more learners the cybersecurity training they need. With Learn Enterprise, you can now re-assign Learn Enterprise subscription seats all on your own!
FAQ’s:
- When can I reassign a Learn Enterprise subscription license?
- How can I reassign a Learn Enterprise license?
- What happens to the access of the current learner once the license has been reassigned?
- Does the access duration reset once the license has been reassigned?
- How often can I reassign a license?
When can I reassign a Learn Enterprise subscription license?
Full admins or sub-admins can reassign a pending or accepted Learn Enterprise license for as long as the license is active.
How can I reassign a Learn Enterprise license?
To reassign a Learn Enterprise subscription license, use the 'Reassign license' functionality available on the corresponding invitation under your 'My Learners' section. Follow these steps:
- Go to “Admin Console” and select “Licenses” section
- Locate the invitation you want to reassign.
- Click on the license’s menu and select 'Reassign license’.
- Fill in the email address of the new learner you want the license to be reassigned to.
- Click 'Continue.'
What happens to the access of the current learner once the license has been reassigned?
Once the license is successfully reassigned, any content access coming from the Learn Enterprise subscription is removed.
Any progress the learner has made during the time the Learn Enterprise subscription was active on their account will be kept and will be available in the reports section.
Does the access duration reset once the license has been reassigned?
No, the duration of Learn Enterprise subscriptions is fixed. For example, if you reassign a license that will expire in three months until its expiration date, the new learner will have access to the Learn Enterprise content for the remaining three months.
How often can I reassign a license?
Currently, there is no limit on the number of times you can reassign a Learn Enterprise license.
Can I (re)assign a Learn Enterprise license to a learner who already has access to another paid product in the OffSec Learning Library?
Yes. If you reassign a Learn Enterprise subscription license to a learner who has active access to any product, they will keep those products until they expire.
For instance, if the learner currently has 6 months left on their Learn One subscription, reassigning the Learn Enterprise license to them won't affect their Learn One subscription.
Even if you reassign the Learn Enterprise license to someone else three months later, the learner will still have access to their Learn One subscription for the remainder of their subscription period.
Is the seat reassignment also available on other Learn subscriptions?
No, only the Learn Enterprise subscription licenses are reassignable in nature. Other subscription licenses may be reassigned only if a valid reason is identified and the criteria are met.
For additional information and instructions about reassigning Learn Fundamentals, Learn One or Learn Unlimited, please visit this article.