Troubleshooting
PG Play and Practice Troubleshooting Tips
- General troubleshooting steps
- I am connected to the VPN and can no longer access the internet. What should I do?
- I have tried everything else and I'm still unable to access a machine, what do I do?
- I am connected to the VPN, I have started a machine but I can't scan machines.
- VPN Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
- VPN Error: RESOLVE: Cannot resolve host address
- Inactivity timeout (--ping-restart), restarting SIGUSR1[soft,ping-restart] received, process restarting
- Linux route add command failed: external program exited with error status: 2
- Ovpn file not found
- I am having trouble accessing a machine, what do I do?
- Common VPN Connectivity issues
- I'm having issues connecting to the VPN. What can I do before contacting support?
- I am having problems with the stability of my Personal Clients machine. How can I help fix this?