How to view or download receipts?

To view or download your receipt, follow the steps below:

1. While logged in, click your username in the upper-right corner of the control panel to open the drop-down menu.
2. Select Billing to access your payment information.
3. Click View Receipt.
   

4. To download the receipt, select Print to PDF in the lower-right corner.

   

   Note: Your receipt shows the currency used for the completed payment. If you completed your purchase in a supported local currency, the receipt will display the amount in that currency.

How to update your billing information?

To make corrections or updates to your billing information, please follow these steps:

1. Click on your username to view the drop-down menu.
2. Select Profile settings from the drop-down menu and scroll down to the "Address Field"
3. Update the necessary information and click on the "Save" button.

Important: Your updated address will apply to future purchases only. The following disclaimer is also displayed under the Address field:

“Any updates made to your billing address will apply to future purchases only. For changes to receipts from previous purchases, please refer to this page.”

If you need to update the receipt for a previous purchase, please contact our Support team.

For further guidance on updating your profile, see the Guide to Your OffSec Account Settings.

Note: If you have an active subscription, a pending order will appear on your Billing page. This pending order represents the next scheduled renewal of your subscription.

How can I receive an invoice for my order?

Once your registration is complete, you can view or download the receipt for your purchase by following the steps here.

If you require an invoice before making a payment, please submit a ticket with your preferred company details, and we’ll be happy to assist you.