Managing OffSec certification exams follow two distinct flows: the Enhanced Flow and the Classic Flow, each designed for different certifications based on the platforms they utilize.

• Enhanced Flow: Designed for certifications hosted directly on the OffSec Learning Platform (OSLP), such as OSCC and OSTH. This flow offers a seamless experience with built-in features for scheduling, proctoring, and exam management, all integrated within OSLP. More exams will follow this approach in the future.
• Classic Flow: This workflow applies to certifications hosted outside of the OSLP, including OSCP, OSWP, OSEP, OSWE, OSWA, OSED, OSMR, OSDA, and KLCP. While it involves a more traditional approach, it ensures the same rigorous standards and support during the exam process.

This guide will walk you through how to manage your OffSec certification exam based on the flow applicable to your certification. Whether your exam is hosted within or outside the OffSec Learning Platform, you’ll find essential information to help you navigate each process.

• Scheduling Rules, Recommendations and Tips
• Exam Expiry and Rescheduling Allowances
• Managing Exams through the Enhanced Flow
• Managing Exams through the Classic Flow
• Generating badge and digital certificate after passing the exam

Scheduling Rules, Recommendations and Tips

When planning your exam keep in mind that:

• Exam attempts have a set expiration date. You will always be able to see the expiration of your exam inside the OffSec Learning Platform tab.
• Scheduling is done on a first come first serve basis. We recommend that you schedule your exam at least 2 weeks in advance as our exam slots fill up quickly.
  Tip: Weekend slots are the most popular, so we encourage you to book as early as six weeks ahead of time if you're looking to schedule on a Saturday or Sunday.
• The date or time of an exam can be selected up to 3 times. This allows you the flexibility of changing to a more suitable date or time should any unforeseen circumstances occur. You will only be locked into an exam date once you’ve made your 3rd selection.
• Please ensure your timezone is correctly set. If needed, you can adjust it by selecting the downward arrow and choosing the appropriate timezone.
• Once you scheduled your exam, you may reschedule or un-schedule it, up to 48 hours before it begins. Once there are less than 48 hours until the exam, the exam calendar will be locked and is considered as a confirmation from you that you will be attending the exam as scheduled.
  Tip: If you don’t plan on taking the exam as scheduled, make sure you reschedule at least 3 days ahead of your chosen exam date.
• If you fail to show for a proctored exam within the allotted time as specified on your exam confirmation and reminder email, your exam will be automatically forfeited. Should you wish to schedule the examination again, please check and follow the instructions here.
• There is currently no limit on the number of times a learner can attempt a certification exam before passing.
• A cooling off period will be applied after each failed exam.
• If your subscription includes two exam attempts for your chosen primary course (Learn One) or provides unlimited attempts (Learn Unlimited), strategic planning and scheduling is recommended. Make sure to schedule with enough time in case a retake is needed before your subscription ends. This is especially important due to the mandatory cooling-off period after an unsuccessful attempt, allowing you to use your remaining exam attempt.
  Please note that scheduling multiple exam attempts at the same time for the same course is not possible. If you need to retry, you can schedule your next attempt after completing the first exam and receiving your results.
• You must not schedule exams for different courses on the same date and time, as only one exam room can be assigned per learner at any given time.

Exam Expiry and Rescheduling Allowances

Exam Expiry

Knowing when your exams expire is important for planning. Here's a clear breakdown based on how you got them:

• Course & Certification Exam Bundle: The exam included in the bundle remains valid for a period of 120 days from the end date of your lab access associated with the bundle. It's essential to note that the clock starts ticking from the conclusion of your lab access period. Should you purchase a lab extension while your exam is still valid, the exam’s validity is extended to 120 from the new lab extension’s end date.
• Any Learn Subscription: For exams acquired through a Learn subscription, the validity aligns with the subscription period. All exam attempts associated with the subscription remain valid throughout the subscription period. It's important to be aware that once the subscription concludes, any remaining associated exam attempts also expire.
• Independent Exam Retake: Exam attempt acquired through an independent exam retake remains valid for a duration of 120 days from the date of purchase.
  In case the retake is acquired during the cooling-off period, the validity period extends for an additional 120 days from the conclusion of the cooling-off period.

You can view the exam expiry date by accessing your exam scheduling calendar.

Rescheduling Allowances

Before you dive into this section is important to understand the distinction between exam attempts and rescheduling allowances:

• An exam attempt - allows a learner to take the exam once.
• Rescheduling allowances - is the number of times you can schedule an exam attempt.

For every exam attempt, you get three chances to select an exam date or time. In other words, once you choose your exam date and time for the first time on an exam attempt, you are not locked into it, you may reschedule it twice.

Here's when you can reschedule:

• Your remaining rescheduling allowance is not equal to 0.
• There is still at least 48 hours before your current scheduled exam.

If you don’t plan on taking the exam as scheduled, make sure you reschedule at least 3 days ahead of your chosen exam date.

	Rescheduling allowances	Notes
1 exam attempt	3	You can take the exam only once for each exam attempt.
If you acquire a lab extension (applicable for those who enrolled in the course through Course & Cert Exam bundle only) while having a valid exam attempt, your rescheduling allowances resets to 3.

Managing Exams through the Enhanced Flow

Scheduling Your Exam

To schedule your exam, please go through the following:

1. Log in to your OffSec Learning platform account.
2. Click on 'Explore' located at the top left of your control panel.
3. Navigate to your Course page.
4. Access the 'Exam' tab to view unscheduled exam attempts in the Certification Exams section.
5. Click on the specific exam attempt to access your exam scheduling page.
6. Check the timezone at the upper right corner of the calendar to make sure it is set correctly. Adjust if needed.
7. Select your preferred available schedule and confirm your choice by clicking 'Confirm'.
8. A confirmation modal will display the exam schedule details, and you will also receive an exam confirmation email in your inbox.

Rescheduling your exam

If your scheduled exam is more than 48 hours away and you have remaining rescheduling attempts, you have the flexibility to reschedule your exam.

To proceed with rescheduling, follow these steps:

1. Refer to the instructions outlined in steps 1 to 4 above.
2. Access the scheduled exam by clicking on it.
3. Within the modal window, locate and select the 'Reschedule Exam' option.
4. If you are certain with rescheduling, confirm your decision by clicking the 'Reschedule exam' button.
5. Choose a new preferred schedule from the available options and confirm your selection by clicking 'Confirm'.
6. A confirmation modal will provide you with detailed information about your updated exam schedule, and you will also receive an email confirmation regarding the rescheduled exam.

Unscheduling your exam

In the event that you are unable to take your scheduled exam and do not have an alternative date in mind yet, you have the option to unschedule your scheduled exam.

To initiate the unscheduling process, please follow these steps:

1. Refer to the scheduling instructions outlined in steps 1 to 4 above.
2. Access the specified scheduled exam by clicking on it.
3. Within the modal window, locate and select the 'Unschedule Exam' option.
4. When prompted, confirm your decision by clicking the 'Unschedule Exam' button.Note: Once you have selected a new exam date, your rescheduling allowances will go down by one.

Canceling your exam

If you've decided not to proceed with your scheduled exam, and you have exhausted your available rescheduling options while your exam attempt is nearing its expiration, you have the choice to cancel the exam if you wish to do so.

To initiate the cancellation process, kindly follow these steps:

1. Refer to the scheduling instructions outlined in steps 1 to 4 above.
2. Access your scheduled exam by clicking on it.
3. Within the modal window, select the 'Cancel Exam' option.
4. Please be aware that canceling your exam forfeits your opportunity to take it, and if you intend to attempt the exam at a later time, you will need to purchase a new exam retake.
5. If you are certain about canceling, confirm your decision by clicking the 'Cancel' button.

How to take the certification exam?

To take the exam, go through the following steps:

1. Log in to your OffSec Learning platform account 15 minutes from your scheduled exam time.
2. Go to the Exam tab of your Course page and click on your scheduled exam attempt.
3. You will be prompted to start the verification process.
4. "Click 'Open The Proctoring Solution' to join the proctoring session. This will open the Proctoring tool in a new tab.
5. Login by filling in your OSID and your MD5. Kindly refer to the detailed instructions on the next steps here. 
6. Complete the pre-exam verification with your proctor. Once finished, go to your Exam dashboard in your OffSec Learning account to begin the exam. Important: Keep the proctoring tool open all throughout your exam.
7. Be sure to read all instructions before clicking the 'Next' button.

You're all set! Good luck with your exam, and remember to follow all instructions carefully for a smooth experience.

Managing Exams through the Classic Flow

How to Schedule an Exam

To access your exam scheduling calendar, follow these steps:

1. Login to your OffSec Learning Library account: https://portal.offsec.com/sign-in
2. Go to your "Courses" from the Explore button.
3. Click on the "Exam" tab
4. Click on the "Manage Exam" button to be redirected to your exam scheduling page. Note: The first time you schedule your exam in the OffSec Learning Library, you will be prompted to submit your timezone, before you reach the exam scheduling page.
5. Double check and update your timezone if needed by simply clicking on the current timezone displayed.
6. Select which course you would like to schedule your exam for if you have exam attempts for different courses by selecting the specific exam in the "Course" drop-down menu.
7. Follow the dropdown menus for "Day," "Month," and potentially "Year" to pinpoint your preferred exam date.
8. Click on the ‘Hour’ dropdown menu and you are presented with the available times from 00:00 to 23:00, which represents the 24 hour clock. Select and set your preferred exam start time.
9. Once you are happy with the date and time you selected, click on the "Schedule" button to reserve the exam seat.

Note: Only available times are shown. If a specific date or time is not shown, then there are no available exam seats for that date.

Please also consider your exam expiry date. The last exam date highlighted in purple signifies the expiration date of your exam attempt, giving important details about how long it remains valid, not the date you scheduled it.

 

Rescheduling your exam

If your exam is scheduled more than 48 hours from now and you still have available rescheduling attempts, you have the option to reschedule.

To reschedule your exam, please follow these steps:

1. Go to the Exam tab of your course page and click the Manage Exam button.
2. On the exam scheduling page, you will see your current exam appointment details.
3. Select a new date and time for your exam from the available options. Make sure you set the calendar (year, month, day) accordingly.
4. Once you have selected a new date and time, click on the "Reschedule" button to confirm the changes.
5. To confirm your exam has been successfully rescheduled, go to your exam scheduling page and you should see the selected new date and time as your schedule exam date and time. You may also check your inbox as you should receive a confirmation email of you schedule exam.

Canceling your scheduled exam

If you've decided not to proceed with your scheduled exam, and you've exhausted your available rescheduling options with the exam nearing its expiration, you may choose to cancel the exam.

To initiate the cancellation process, follow these steps:

1. Navigate to the Exam tab of your course page and click the Manage Exam button.
2. On your exam scheduling page, click 'Click Here To Cancel' button.

Important: Canceling your exam means you are forfeiting your exam attempt. If you wish to take the exam in the future, you will need to purchase a new exam retake.

If you're certain about canceling, confirm your decision by clicking the 'OK' button.

How to take the certification exam?

1. Join the proctoring session 15 minutes from your scheduled exam time.
2. Login by filling in your OSID number (numeric only) and your MD5. Kindly refer to the detailed instructions on the next steps here. 
3. Complete the pre-exam verification with your proctor. Once finished, you may proceed with your exam as instructed by your proctor.

Important: Keep the proctoring tool open all throughout your exam.

For further details regarding exams, please consult the OffSec Certification Exam FAQ or comprehensive information.

Generating badge and digital certificate after passing the exam

Claiming levels 100, 200 and 300 certifications (except OSCE3)

Follow these steps to claim your badge and digital certificate:

1. Log in to your OffSec Learning platform account.
2. From the left-hand menu, select ‘Achievements.’
3. Under ‘Earned,’ locate and select the certificate you wish to claim.
4. Follow the prompts to generate your certificate:
   • If you already have an Accredible account, enter your Accredible email address.
   • If you don’t, leave the email field blank, and we will use the primary email on your account.
5. Once your certificate is generated, you can download or share your badge and certificate.

Claiming OSCE3 or OSEE Credentials

To claim your OSCE3 or OSEE digital badge and certificate, use the URL provided in your "Exam Results" email. After submitting your details, Accredible will send a separate email containing your digital credentials.

For additional information and instructions, please refer to the Digital certification FAQ.

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