General Frequently Asked Questions (FAQ)
Information on our products, registration, and purchases.
General FAQs
- How can I get OffSec Swag?
- 2023 - Learn One special offer FAQ
- Brand Refresh FAQ
- How to Upgrade a Subscription
- What is your academic policy?
- Am I allowed to do what I want with my course materials?
Product Information
- Course & Cert Exam Bundle FAQ
- Can I take an exam without buying a course?
- OffSec Cyber Range FAQ
- Learn One Renewal FAQ
- Upgrade FAQ
- What's included in your library
Orders & Registration
- Why can't I redeem my voucher code?
- How do I access my OffSec Learning Library account after being migrated?
- How do I register for OffSec’s training?
- How do I access a course assigned to me by my company?
- What should I do if I have not received an activation email when registering?
- What should I do if the account activation link has expired ?
Course Payments
- Climb FAQ
- Achieve Discount Program FAQ
- Aspire Discount Program FAQ
- How can I purchase a lab extension?
- Is an exam included in the lab extension fee?
- How can I receive an invoice for my order?