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  2. General Frequently Asked Questions (FAQ)

General Frequently Asked Questions (FAQ)

Information on our products, registration, and purchases.

General FAQs

  • How can I get OffSec Swag?
  • 2023 - Learn One special offer FAQ
  • Brand Refresh FAQ
  • How to Upgrade a Subscription
  • What is your academic policy?
  • Am I allowed to do what I want with my course materials?
See all 13 articles

Product Information

  • Course & Cert Exam Bundle FAQ
  • Can I take an exam without buying a course?
  • OffSec Cyber Range FAQ
  • Learn One Renewal FAQ
  • Upgrade FAQ
  • What's included in your library
See all 13 articles

Orders & Registration

  • Why can't I redeem my voucher code?
  • How do I access my OffSec Learning Library account after being migrated?
  • How do I register for OffSec’s training?
  • How do I access a course assigned to me by my company?
  • What should I do if I have not received an activation email when registering?
  • What should I do if the account activation link has expired ?
See all 12 articles

Course Payments

  • Climb FAQ
  • Achieve Discount Program FAQ
  • Aspire Discount Program FAQ
  • How can I purchase a lab extension?
  • Is an exam included in the lab extension fee?
  • How can I receive an invoice for my order?
See all 17 articles

Live Training

  • What Materials will we receive during the Blackhat live courses?
  • Will you be offering live training outside of Blackhat?

Community events

  • Capture the flag (CTF)
  • OffSec Cyber Diversity in Action Giving Program
  • Cyber Diversity in Action Scholarship Program
  • OffSec Live FAQ
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